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Crazy Egg

vs

Heap

In-depth comparison to help you make the right choice for your product analytics needs

Crazy Egg logo

Crazy Egg

Web Analytics

Website optimization platform featuring heatmaps, session recordings, and A/B testing to visualize visitor behavior and improve conversion rates.

Pricing
Free - $599/mo
Heap logo

Heap

Auto-Capture

Auto-capture product analytics platform that tracks every user interaction automatically, enabling retroactive analysis without engineering code.

Pricing
Free - Custom
10,000+
Founded 2013

Best For

Who should use each platform

Crazy Egg
E-commerce
Agencies
Marketing Teams
Product Teams
Non-Technical Users
Heap
Product Teams
Marketing Teams
E-commerce
Non-Technical Users
Startups
B2B SaaS

Pricing Breakdown

Compare pricing options and trial availability

Crazy Egg
Starting Price
Free - $599/mo
Free tier available
30-day free trial
Special Offer

All paid plans billed annually. Custom add-ons available for extra capacity.

Heap
Starting Price
Free - Custom
Free tier available
14-day free trial
Special Offer

Startup pricing available via Growth plan

Integrations

Available integrations for each platform

Crazy Egg
Shopify
WordPress
Google Tag Manager
Segment
Wix
Squarespace
Magento
Joomla
Heap
Shopify
Salesforce
HubSpot
Stripe
Klaviyo
Marketo
Braze
Slack
Intercom
Clearbit

Strengths

What users love about each platform

Crazy Egg

  • • Tracks 100% of data on selected pages (no sampling)
  • • Unlimited team members and unlimited domains on all plans
  • • Includes built-in A/B testing and survey tools
  • • Easy installation via major CMS integrations

Heap

  • • Auto-capture records every click and swipe without manual tracking tags
  • • Retroactive analysis allows you to define events on historical data
  • • Heap Illuminate automatically surfaces hidden friction points and correlations
  • • Integrated Session Replay links quantitative drops to qualitative evidence
  • • Low technical barrier for non-engineers to setup and manage

Limitations

What could be better with each platform

Crazy Egg

  • • Plans are billed annually by default
  • • Low pageview and recording limits on entry-level tiers
  • • Session storage limited to 6 months on lower tiers

Heap

  • • Free plan limit of 10k sessions is restrictive compared to competitor event limits
  • • Data governance is crucial to prevent cluttered event definitions
  • • Session-based pricing model can become expensive for high-frequency usage apps
  • • Deep technical debugging is less granular than explicit event tracking

Ready to explore Crazy Egg?

See detailed features, pricing, and more

All Crazy Egg comparisons

Ready to explore Heap?

See detailed features, pricing, and more

All Heap comparisons