Amplitude

vs

Heap

In-depth comparison to help you make the right choice for your product analytics needs

Amplitude logo

Amplitude

Product Analytics

Comprehensive digital analytics platform combining behavioral insights, experimentation, and session replay to drive user retention.

Pricing
Free - Custom
11,000+
Founded 2012
Heap logo

Heap

Auto-Capture

Auto-capture product analytics platform that tracks every user interaction automatically, enabling retroactive analysis without engineering code.

Pricing
Free - Custom
10,000+
Founded 2013

Best For

Who should use each platform

Amplitude
Product Teams
Data Teams
Enterprise
Startups
B2B SaaS
Mobile Apps
Marketing Teams
Heap
Product Teams
Marketing Teams
E-commerce
Non-Technical Users
Startups
B2B SaaS

Pricing Breakdown

Compare pricing options and trial availability

Amplitude
Starting Price
Free - Custom
Free tier available
No free trial
Special Offer

Startup Scholarship (1 year free Growth plan for startups <$10M funding)

Heap
Starting Price
Free - Custom
Free tier available
14-day free trial
Special Offer

Startup pricing available via Growth plan

Integrations

Available integrations for each platform

Amplitude
Segment
Snowflake
Salesforce
HubSpot
Braze
Intercom
Google Tag Manager
BigQuery
Optimizely
Slack
Heap
Shopify
Salesforce
HubSpot
Stripe
Klaviyo
Marketo
Braze
Slack
Intercom
Clearbit

Strengths

What users love about each platform

Amplitude

  • Generous free plan (10K Monthly Tracked Users)
  • Unified platform for Analytics, Session Replay, and Experimentation
  • Advanced behavioral cohorts and predictive AI
  • Warehouse-native architecture (Snowflake/BigQuery support)
  • Autocapture capabilities via Browser SDK

Heap

  • Auto-capture records every click and swipe without manual tracking tags
  • Retroactive analysis allows you to define events on historical data
  • Heap Illuminate automatically surfaces hidden friction points and correlations
  • Integrated Session Replay links quantitative drops to qualitative evidence
  • Low technical barrier for non-engineers to setup and manage

Limitations

What could be better with each platform

Amplitude

  • Steep learning curve due to depth of features
  • Pricing based on MTUs can become expensive at scale
  • Requires disciplined data governance implementation
  • Advanced features (Experiment, Predictive) locked in higher tiers

Heap

  • Free plan limit of 10k sessions is restrictive compared to competitor event limits
  • Data governance is crucial to prevent cluttered event definitions
  • Session-based pricing model can become expensive for high-frequency usage apps
  • Deep technical debugging is less granular than explicit event tracking

Ready to explore Amplitude?

See detailed features, pricing, and more

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Ready to explore Heap?

See detailed features, pricing, and more

All Heap comparisons