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Heap

vs

Umami

In-depth comparison to help you make the right choice for your product analytics needs

Heap logo

Heap

Auto-Capture

Auto-capture product analytics platform that tracks every user interaction automatically, enabling retroactive analysis without engineering code.

Pricing
Free - Custom
10,000+
Founded 2013
Umami logo

Umami

Web Analytics

Simple, fast, privacy-focused web analytics that serves as a lightweight, cookie-free alternative to Google Analytics.

Pricing
Free - $20/mo
34,000+
Founded 2020

Best For

Who should use each platform

Heap
Product Teams
Marketing Teams
E-commerce
Non-Technical Users
Startups
B2B SaaS
Umami
Indie Makers
Startups
Non-Technical Users

Pricing Breakdown

Compare pricing options and trial availability

Heap
Starting Price
Free - Custom
Free tier available
14-day free trial
Special Offer

Startup pricing available via Growth plan

Umami
Starting Price
Free - $20/mo
Free tier available
No free trial
Special Offer

Open-source version is free forever if self-hosted

Integrations

Available integrations for each platform

Heap
Shopify
Salesforce
HubSpot
Stripe
Klaviyo
Marketo
Braze
Slack
Intercom
Clearbit
Umami
WordPress
VuePress
Gatsby
Nuxt
Docusaurus
Flutter
Python
JavaScript API

Strengths

What users love about each platform

Heap

  • • Auto-capture records every click and swipe without manual tracking tags
  • • Retroactive analysis allows you to define events on historical data
  • • Heap Illuminate automatically surfaces hidden friction points and correlations
  • • Integrated Session Replay links quantitative drops to qualitative evidence
  • • Low technical barrier for non-engineers to setup and manage

Umami

  • • Open-source and self-hostable (free)
  • • Privacy-first (GDPR/CCPA compliant, no cookie banners)
  • • Extremely lightweight script (<2KB)
  • • Simple, intuitive UI requiring no training

Limitations

What could be better with each platform

Heap

  • • Free plan limit of 10k sessions is restrictive compared to competitor event limits
  • • Data governance is crucial to prevent cluttered event definitions
  • • Session-based pricing model can become expensive for high-frequency usage apps
  • • Deep technical debugging is less granular than explicit event tracking

Umami

  • • Limited data retention on free cloud plan (6 months)
  • • Less advanced cohorts/segmentation than heavy product analytics tools
  • • Self-hosting requires technical maintenance (Docker)

Ready to explore Heap?

See detailed features, pricing, and more

All Heap comparisons

Ready to explore Umami?

See detailed features, pricing, and more

All Umami comparisons