Heap

vs

Pendo

In-depth comparison to help you make the right choice for your product analytics needs

Heap

Auto-Capture

Automatic event tracking with retroactive analytics and session replay

Pricing

Custom

8,000+

Founded 2013

Pendo

Product Experience

Product analytics combined with in-app guides and user feedback

Pricing

Custom

10,000+

Founded 2013

Key Features

Compare the core capabilities of each platform

Heap

Automatic event capture
Retroactive analysis
Session replay
User journeys
Virtual events
Data science tools
Custom funnels

Pendo

Product analytics
In-app guides
User feedback
NPS surveys
Product adoption
Session replay
Resource center

Strengths

What users love about each platform

Heap

• No code required for tracking
• Retroactive data analysis
• Comprehensive autocapture

Pendo

• Great for product-led growth
• Excellent onboarding tools
• Strong feedback features

Limitations

What could be better with each platform

Heap

• Can be expensive
• Large data volumes

Pendo

• Expensive for small teams
• Analytics less powerful than pure analytics tools

Ready to explore Heap?

See detailed features, pricing, and more

Ready to explore Pendo?

See detailed features, pricing, and more