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Heap

vs

Lucky Orange

In-depth comparison to help you make the right choice for your product analytics needs

Heap logo

Heap

Auto-Capture

Auto-capture product analytics platform that tracks every user interaction automatically, enabling retroactive analysis without engineering code.

Pricing
Free - Custom
10,000+
Founded 2013
Lucky Orange logo

Lucky Orange

Session Replay

Conversion optimization suite combining dynamic heatmaps, session recordings, and AI-driven insights to visualize exactly how visitors interact with your site.

Pricing
Free - $839+/mo
500,000+
Founded 2012

Best For

Who should use each platform

Heap
Product Teams
Marketing Teams
E-commerce
Non-Technical Users
Startups
B2B SaaS
Lucky Orange
E-commerce
Marketing Teams
Non-Technical Users
Agencies
Product Teams
B2B SaaS

Pricing Breakdown

Compare pricing options and trial availability

Heap
Starting Price
Free - Custom
Free tier available
14-day free trial
Special Offer

Startup pricing available via Growth plan

Lucky Orange
Starting Price
Free - $839+/mo
Free tier available
7-day free trial
Special Offer

20% discount for annual billing

Integrations

Available integrations for each platform

Heap
Shopify
Salesforce
HubSpot
Stripe
Klaviyo
Marketo
Braze
Slack
Intercom
Clearbit
Lucky Orange
Shopify
HubSpot
Google Analytics
WordPress
BigCommerce
Zapier
Square
Wix
Optimizely
Google Tag Manager

Strengths

What users love about each platform

Heap

  • • Auto-capture records every click and swipe without manual tracking tags
  • • Retroactive analysis allows you to define events on historical data
  • • Heap Illuminate automatically surfaces hidden friction points and correlations
  • • Integrated Session Replay links quantitative drops to qualitative evidence
  • • Low technical barrier for non-engineers to setup and manage

Lucky Orange

  • • Discovery AI allows natural language queries about visitor behavior
  • • Unlimited team member seats on all plans
  • • Dynamic heatmaps track clicks, movement, and scroll depth on complex pages
  • • Seamless integration with major e-commerce platforms like Shopify and BigCommerce

Limitations

What could be better with each platform

Heap

  • • Free plan limit of 10k sessions is restrictive compared to competitor event limits
  • • Data governance is crucial to prevent cluttered event definitions
  • • Session-based pricing model can become expensive for high-frequency usage apps
  • • Deep technical debugging is less granular than explicit event tracking

Lucky Orange

  • • Free tier is limited to only 100 monthly sessions
  • • Extended data retention beyond 60 days requires paid add-ons
  • • Deep quantitative funnel analysis is less robust than pure product analytics tools

Ready to explore Heap?

See detailed features, pricing, and more

All Heap comparisons

Ready to explore Lucky Orange?

See detailed features, pricing, and more

All Lucky Orange comparisons